Safe transactions

You are totally protected, every step

As you are a like-minded watch-enthusiast and our respected customer and/or buyer, Wristler is all about protecting you and your money. Wristler has implemented every necessary precaution to guarantee you a 100% risk-free financial transaction.

Let us explain to you in detail how our secured, legally legit process works.

Don't settle for less

Escrow: all parties protected

On our independent platform with 20.000+ of the finest watches available, it’s hard not to find your perfect match. When you’ve agreed on or negotiated on the price of your desired watch, the next step will be the financial settlement.

We understand better than anyone that you need complete assurance that your purchase is safe and protected. After all, we’re not talking about a few pennies here.

On Wristler, you can make a purchase through several legitimate methods: iDeal, Bancontact, EPS, GiroPay, P24, credit card and bank wire transfer. But one thing is always at the heart of every safe transaction: our Escrow-account.

Designed for safety

Why is Escrow the safest solution?

✅ Escrow is a legal and worldwide trusted service to ensure save financial transactions for all parties involved.
✅An Escrow-account as used by Wristler - and thousands and thousands of other respected businesses worldwide (!) - is designed to safely hold your money (as you are the buyer) until you confirm you are happy with the purchase and your received watch.
✅Through our Escrow-account, Wristler acts as a neutral independent third-party provider, for your protection and complete peace of mind!

Safe & Secure

Who owns the money in our Escrow-account?

Let’s make it rocksolid clear. As a buyer in an intended transaction, you and only you own the money held in the Escrow-account. The Escrow-agent (Wristler) has no more than temporary custody of the money.

Are you 100% satisfied with your purchased watch? And do you confirm the transaction's obligations are met? Only at that point, the ownership of the money is transferred to the seller. Not sooner. So as a buyer, you have extensive control over your money.

Risk-free

Money-back guarantee

We are all human. It could happen that you suddenly have doubts after your purchase. No problem. If you return the watch in good order within 14 days to the authorized seller who sold and shipped the watch, your purchase price will be refunded immediately. No questions asked, totally transparent and risk-free. We will help you where necessary.

This customer-friendly solution is a natural part of our approach of doing business in a way that we consider sustainable.

Risk-free as can be

So, you now understand why your transaction will be totally safe. With our Wristler Escrow Service both buyer and seller are protected, every step. You can have complete trust that your money is held securely and that your transaction is conducted with speed and efficiency, once you let us know that you’re completely satisfied with your watch.

Our personal service makes your convenience complete. A comfortable feeling, right?

Be comfortable

Shipping (fully insured)

How do you want to receive your safely paid-for watch?

You can pick-up your new watch yourself at our well secured headquarters near The Hague, the Netherlands. We’ll give you a heartfelt welcome, and personally hand-over your watch.
Or sit back and relax. Just wait until our strictly selected courier delivers your watch in perfect condition to your doorstep. Shipping (delivery) is fully insured.

Yes, that’s right: our 100% risk-free process also includes perfectly arranged shipping. If you buy through Wristler, your package is always fully insured until you wave the courier goodbye. Now you can unpack and start giving your new watch the wrist-time it deserves. Have fun together!

All about secure shipping →

Frequently Asked Questions

Click the Buy This Watch button on the product page, or use the secure payment link sent by the seller in your Wristler chat.
If you've negotiated a custom price, the seller will send you this link directly in the conversation. You’ll find it under Messages in your account.
Once you click the link, you’ll be directed straight to the secure checkout, where you can complete your payment.
You can pay using:
- Bank transfer
- Credit Card
- PayPal
- iDEAL
- Bancontact
- EPS
- Przelewy24 (P24)
All payments go to our Wristler Escrow Service—your money is only released when you confirm everything is perfect.
During checkout, you’ll be able to choose from several trusted payment methods—so you can pay in the way that suits you best. Whether you're buying directly or via a secure payment link from the seller, the options are the same.
You can pay using:
- Bank transfer
- Credit Card
- PayPal
- iDEAL
- Bancontact
- EPS
- Przelewy24 (P24)
Depending on the payment method you choose, additional service costs may apply. If any extra service costs apply, you’ll always see them clearly in the checkout.
All payments are processed through our secure Wristler Escrow Service, so your money stays safe until your watch arrives and you’re 100% satisfied.
It depends on what matters most to you—speed, convenience, or price.
Bank transfer is our most chosen method, especially for higher-value orders, as it’s simple and cost-effective. Prefer something quicker or more familiar, like credit card, PayPal, or another direct option? That’s absolutely possible too. Depending on your choice, additional service costs may apply—but you'll always see them clearly in the checkout.
No matter which method you go for, your payment is handled through our secure Wristler Escrow Service. That means your money stays safe until your watch arrives and you're completely satisfied.
Creating an account is, of course, free. Depending on the payment method you choose, additional service costs may apply.
Bank transfer is our most used payment method. Prefer to pay by credit card, PayPal, or other direct payment methods? That’s absolutely possible too. If any extra service costs apply, you’ll always see them clearly in the checkout.
Whichever method you choose, your payment is always processed through our secure Wristler Escrow Service—so your money stays safe until your watch is delivered and you're fully satisfied.
During the checkout process, you can select your desired payment method. Depending on the selected method, you choose your bank. For direct payment methods, select your bank directly. If you choose bank transfer, you will receive the payment details by email. You can then make the payment through your bank yourself.
Absolutely! Credit card payments are quick and secure. Just a few things to know:
- 3DS Secure verification is required
- Your card must support CVC checks
- We only accept cards issued within the EU
- Transactions must be in Euros
The service costs are part of the payment processing and not something we determine ourselves.
Just like all payments on Wristler, your funds are protected through our Escrow system.
Yes, PayPal is available as a payment option to give you more flexibility at checkout.
PayPal is available for buyers with an account registered in the European Economic Area (EEA). Any additional costs fall outside of our influence—but you’ll always see it clearly before completing your payment.
Payments are processed securely and, just like all transactions on Wristler, your money is held safely in our Escrow Service until you confirm everything is in order.
If you negotiated the price with the seller, you can find the response and secure payment link in your messages in the conversation with the seller. Log in, click on messages and you'll see it there. You can click on this secure payment link and start the checkout process.
You pay to the Wristler Escrow Service (third-party account) where your money is safe until you receive your watch and are 100% satisfied.
Yes, you can—if you choose bank transfer as your payment method. You’re free to split your payment into multiple transfers, as long as the full amount is received within 48 hours of placing your order.
You can even transfer from different bank accounts, as long as you use the same VBAN and payment reference for each transaction. This ensures everything is correctly linked to your order.
To do this, simply start the checkout process, select bank transfer, and follow the instructions. If you expect a delay and it takes longer than 48 hours, please reach out to our team. We’re happy to help.
Please note: We don’t support split payments for Credit Card or other payment methods, and this is not a “Buy Now, Pay Later” service. Your watch will only be shipped once full payment is safely received in our Escrow Service.
Often they do! These days, daily limits for online banking are fairly low. Check your limit before heading to the checkout, because it can take a while for the limit to be raised by your bank.
If you pay by bank transfer, it may take up to 24 hours (business days) for your order to be confirmed. This is due to the banks and the mutual transaction with the Wristler Escrow Service. Once the order is in, you will of course be notified.
Yes! If you want to purchase a watch from Wristler, you can easily create an account. Then we know where to send the watch and we can keep you informed about your order. How convenient!
First of all, we vouch for every watch on Wristler, we guarantee authenticity, you pay via the Wristler Escrow Service and we do everything we can to make sure you have the 5-star experience. Do you have feedback for us? Be sure to let us know!
Within 24 hours of your order, most watches are shipped! That means you'll have your watch on your wrist within a day. Does the watch come from the manufacturer itself? Then it may take a little longer. Of course this will be communicated in advance. You will also find an indication of the shipping time on the product page, under availability.